FAQ (Frequent Asked Questions)

FAQ (Frequent Asked Questions)

 

Is there self-collect option?

– Self-collecting hours at our store are:
Monday, Wednesday, Friday (Evening, 6pm – 9pm)

*VIA APPOINTMENT ONLY

– Self-collection is not available on the following days:
Tuesday, Thursday, Saturday, Sunday

– Our shop closes on all Singapore Public Holidays

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Do you do sudden walk-in?

– No, we do not, please make an appointment with us before coming down.

*We are not responsible if you come down without making  an appointment while no one is in the office, warehouse or close.

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What Payment options are there?

– PayPal
РCredit Cards via PayPal  (Visa, Mastercard)
– Bank Transfer
– COD (Self-Collect @ our Office)

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How fast can I get a reply?

– We will normally reply to your enquiry within 48 hours or within 3 working days if there are many enquries on queue.

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Drop down menu and filter menu on product page not working.

– Please refresh the page and try again

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*TIP on Self-Collection!

PLEASE MAKE APPOINTMENT FIRST IF SELF-COLLECTING,
as we are not always in. thank you.

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